User Manual / Connecting a Microsoft / Outlook Inbox

Connecting a Microsoft / Outlook Inbox

Summary

Outlook.com and Microsoft 365 accounts connect in one click. On the Choose provider screen pick Outlook / Microsoft 365 and tap Sign in with Microsoft; authentication happens in Microsoft's own secure window, so you never type your Microsoft password into Mailboard AI. Once you approve access, the inbox is added and its important emails start appearing on the board. If you also signed in to Mailboard AI itself with Microsoft, the app offers to link that same address as an inbox in a single tap.

Features

Sign in with Microsoft — one-click authentication handled in Microsoft's window; no password or app-specific password is entered in the app.
Outlook and Microsoft 365 — works with personal @outlook.com / @hotmail.com addresses and Microsoft 365 / Office 365 work or school accounts.
Link from sign-in — if you registered or signed in to Mailboard AI with Microsoft, a prompt asks "You signed in with Microsoft (you@outlook.com) — do you want to link this inbox to this board now?" with a confirm button.
Per-inbox colour — the Microsoft inbox gets its own board colour you can change later (see Settings).
Privacy — the connection is stored encrypted on your device; no email is kept on our servers.

Scenarios

Link a Microsoft inbox from the Choose provider screen

Open Add inbox — from onboarding tap Add first inbox, or later go to Settings → Email Inbox Configuration → Add inbox.
On the Choose provider screen pick the Outlook / Microsoft 365 card.
Tap Sign in with Microsoft.
In Microsoft's window, choose your account and approve access.
The inbox is added and its important emails begin appearing on the board.

Link the Microsoft account you signed in with

When you sign in to Mailboard AI with Microsoft, a prompt appears: "You signed in with Microsoft (you@outlook.com) — do you want to link this inbox to this board now?"
Confirm to link the inbox.
The Microsoft inbox is linked with no further steps.

If sign-in fails

If you see "Sign in with Microsoft failed. Please try again.", tap to retry — this is usually a transient network or pop-up issue.
Make sure pop-ups / the sign-in window are allowed, then attempt Sign in with Microsoft again.